Returns
We have a 30 day return and exchange window.
You can try out the shoes and if they are not a good fit, reach out to us within 30 days to initiate a return for a refund or an exchange.
Please try the shoes indoors so that they stay in like-new condition and are restockable.
To start a return, contact our customer support team. Read our full refund & exchange policy.
Shipping
We are pleased to offer FREE standard shipping (7-10 business days) on all orders over $100 to the contiguous U.S. Faster shipping (3-5 business days) is available for purchase.
Shipping to Hawaii & Alaska is $14.99.
All shipping fees are non-refundable.
Please contact us for International shipments.
Exchanges
The best way to exchange your product for a different size or color is to start a return through our customer support team and place a new order for the item you would like.
Warranty Period
We warrant all Cadense footwear to be free of defects in material and workmanship for a period of 90-days from the day the shoes are received.