Frequently Asked Questions

We are currently on track to deliver the first pairs to our customers in January of 2024. We will keep you posted on the progress.

Our initial stock is limited, so we strongly encourage you to pre-order your pair of Cadense Adaptive Shoes

All other apparel and accessory products are in stock and ready to ship. Please allow 5-7 business days for your order to arrive.

Cadense Adaptive Shoes are designed for individuals with walking difficulties due to aging, injury, or neurological and physical conditions.

The variable friction technology in Cadense shoes removes the friction between the shoe and the ground according to the user's movement, helping to prevent the foot from catching on the floor during the swing phase of walking.

Learn more about how our patented variable friction technology works.

Please review our shoe sizing guide for more details. Generally, Cadense shoes are true to size.

If you're unsure or have specific requirements, don't hesitate to contact our customer support team for personalized assistance.

Yes, Cadense Adaptive Shoes come in a variety of styles and colors to suit individual preferences and tastes. We believe that adaptive footwear should be both functional and fashionable.

Explore our Women's Adaptive Shoe or our Men's Adapative Shoe optins.

Absolutely! Cadense Adaptive Shoes are designed not only for everyday walking but also for restorative exercise. We recommend practicing your rhythmic walking pattern for at least 15 minutes per day, five days a week, either at home or at a restorative facility.

To maintain your Cadense Adaptive shoes, regularly wipe them with a damp cloth and allow them to air dry. Avoid using harsh chemicals or direct heat sources for cleaning or drying.

For further details contact our customer support team.

Coverage and reimbursement policies vary by insurance provider and plan. We recommend contacting your insurance company to inquire about your specific coverage and any documentation required for reimbursement.

Our dedicated customer support team is available to help with any questions or concerns you may have. You can contact us via email at support@cadense.com or through our contact form here.

We strive to ensure customer satisfaction, so if you are not completely satisfied with your purchase, please refer to our return and exchange policy on the Cadense website for details on how to initiate a return or exchange within a specific timeframe.